Florida 440 Customer Representative License Florida 4-40 Customer Representative License

What Can I Do With a 4-40 Customer Representative License?

The Florida 4-40 Customer Representative License allows an individual to transact insurance in an office as a salaried employee of a General Lines Agent or agency.  Up to 50% of the CSR's salary can be based on commissions to the General Lines Agent.

An individual licensed as a 4-40 Customer Representative must work under the supervision of a licensed and appointed General Lines Agent.

How do I get the 4-40 Florida Customer Representative License?

Central Insurance School is Florida's premier training choice for the 4-40 Florida Customer Representative License.

No Insurance Experience:

The State of Florida requires an examination for the 4-40 Customer Representative License.
The exam is waived if you complete one of our Designation Programs:

Certified Professional Service Representative (CPSR):

This national Designation assists in obtaining a 4-40 Customer Representative license and waives the state exam.   This program emphasizes personal lines topics such as Homeowners Insurance, Dwelling Property, Flood Insurance; Personal Auto, Related Vehicles, and Personal Umbrellas.   Emphasis is also given to the Agency Operations topics of agency formation, authority, legal status, contracts, errors & omissions loss prevention, errors & omissions prevention through customer services, risk management process, and insurers.  Other topics: Commercial Property, General Liability and Workers Compensation, and Commercial Auto.

Professional Customer Service Representative (PCSR):

This program is a 4-day state Designation program for the Customer Representative license for the State of Florida and waives the state exam.   The program covers Personal Lines (automobile, homeowners, umbrellas, & no-fault) and Commercial Lines (property, liability, automobile, inland marine, crime, boiler & machinery, workers compensation, ocean marine and aviation).

Customer Representative at work

Licensing Guideline

  • Complete an online application for License and submit appropriate fees. Apply for license
  • Be a natural person at least 18 years of age.
  • Be a resident of the state of Florida.
  • Be a United States citizen or legal alien who possesses a work authorization from the United States Immigration and Naturalization Services.
  • Be fingerprinted at one of the Department's fingerprint sites. Fingerprint locations and additional information.
  • If licensed in another state within three years, provide a Letter of Clearance.
  • Requirements for applicants with prior criminal history (Click Here)
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