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Florida 4-40 Customer Representative License

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What Can I Do With a 4-40 Customer Representative License?

The Florida 4-40 Customer Representative License allows an individual to transact insurance in an office as a salaried employee of a General Lines Agent or agency.

An individual licensed as a 4-40 Customer Representative must work under the supervision of a licensed and appointed General Lines Agent or Agency and must work in the office of the appointing agent or agency.


How do I get the 4-40 Florida Customer Representative License?

Central Insurance School is Florida's premier training choice for the 4-40 Florida Customer Representative License.

No Insurance Experience:

No Problem! Our 4-40 Courses allow you to Waive the State Exam

Simply complete one of our two Designation Programs:

Certified Professional Service Representative (CPSR): Classroom ~ or ~ Webinar

This National Designation program assists in obtaining a 4-40 Customer Representative license and waives the state exam.  This program emphasizes personal lines topics such as Homeowners Insurance, Dwelling Property, Flood Insurance; Personal Auto, Related Vehicles, and Personal Umbrellas.  This program also covers the commercial lines topics of Commercial Property, General Liability, Workers' Compensation, and Commercial Auto.  Emphasis is also given to the Agency Operations topics of agency formation, authority, legal status, contracts, errors & omissions prevention through customer services, risk management process, and insurers.

Professional Customer Service Representative (PCSR): Online Self-Study

This program is a State Designation program for the Customer Representative license for the State of Florida and waives the state exam.   The program covers Personal Lines (automobile, homeowners, umbrellas, & no-fault) and Commercial Lines (property, liability, automobile, inland marine, crime, boiler & machinery, workers compensation, ocean marine and aviation).


Licensing Guideline

  • Successfully complete either the Certified Professional Service Representative (CPSR) or Professional Customer Service Representative (PCSR) Program.
  • Complete an online application for License and submit the appropriate fees. Apply for license
  • Be a natural person at least 18 years of age
  • Be a resident of the state of Florida
  • Be a United States citizen or legal alien who possesses a work authorization from the United States Immigration and Naturalization Services
  • Be fingerprinted at one of the Department's fingerprint sites Fingerprint locations and additional information.
  • If licensed in another state within three years, provide a Letter of Clearance.
  • There are special requirements that apply to applicants with a prior criminal history.  Click Here for more information.
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