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Frequently Asked Questions

Q: Where do you hold classes?
A: At our main campus, 10468 Roosevelt Blvd N, St Petersburg, FL 33716. Classes can be attended via Classroom or Webinar. In addition, we also hold classes Online and at other various locations around the state of Florida depending on the course desired. See our course schedule for a location near you. All classroom and webinar course start and end hours are Eastern time (EST/EDT).

Q: If I have a criminal history, can I still get a Florida Insurance License?
A: A past criminal history does not necessarily mean you cannot obtain a license. The nature of the offense and how long in your past are considered. You can check here for more information on the Department's website. You can also call the Department at (850) 413-3137 and speak with someone about your specific situation.

Q: I have an upcoming webinar and would like to download the software ahead of time to be prepared for the course.
A: Although Webex Training will automatically be set up when you join a webinar course, you can save time by setting up Webex Training, on Windows or Mac, before the session.

Download for Windows or Mac

For Mobile Devices (CE Courses Only):

Please Note:You are not able to use a mobile device to test during the pre-licensing webinars.

Q: What is the age requirement in order to get a Florida Insurance License?
A: An individual must be at least 18 years of age in order to sit for the Florida State Licensing Exam’s.

Q: Does Central Insurance School offer any Surplus Lines Pre-licensing classes?
A: Surplus classes are not currently being held.  However if you are interested, please contact the school for the sign-up sheet.

Q: I’ve taken the CPSR, PCSR or PCA designation programs. Where on the Department of Insurance application do I indicate that I currently hold a designation?
A: Question #5 on the application will ask if you have received any of the following designations (it will list out the designation). Check the Yes box.

Q: Are there continuing education classes offered online?
A: Several classes have been designed and are being offered or will be offered in the near future.  Click "Online Courses" on the navigation bar.

Q: Are there online classes available for pre-licensing courses?
A: At this time, the online pre-licensing class we offer are:

  • General Lines Agent (2-20) - 200 Hour Online course
  • Personal Lines Agent (20-44) - 60 Hour Online course
  • Life & Annuity Agent (2-14) - 40 Hour Online course
  • Health Agent (2-40) - 40 Hour Online course
  • Health, Life, Annuities & Variable Contracts Agent (2-15) - 60 Hour Online course
All other classes offered are for continuing education credit hours.

Due to some previous issues with our copywritten material being stolen, upon completion of the final course exam for an online text course, the course material is no longer available to the student.  Please ensure you are finished studying the course material before taking the final exam.

Q: Is there an example of how your online courses work?
A: We do have a sample of how the online courses work here.

Q: What do you do with my personal information from my account?
A: See our Privacy Policy here.

Q: I signed up for a Webinar.  How do I access it?
  1. At least 15 minutes before the start of the course, go to the Central Insurance School Website homepage (
  2. Select the "Sign In" link on the navigation bar.
  3. On the Log In page, sign in using your personal email address and your password.
  4. On your Profile Page, click the "Scheduled Courses" tab.
  5. In the Courses grid, click the "Go To Course" button for the appropriate course.
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