Grow With Us at M&A Insurance & Financial Services, Inc. 215 & 220 Licensed Agents Wanted
Are you a licensed 215 (Life & Health) or 220 (General Lines) agent looking to level up your career? At M&A Insurance & Financial Services, Inc., we believe great agents deserve more than just leads—they deserve a community, a brand they’re proud to represent, and a culture that fuels long-term success.
We’re expanding our statewide presence and are seeking standout professionals to join our energized, forward-thinking team.
🔹 What’s In It for You
- Competitive comp plans with bonus tiers, incentives, and ancillary product payouts- Live call transfers and high-quality leads in Health, Homeowners, Supplemental, and Fleet Insurance
- Ongoing training with a focus on compliance, creativity, and consultative sales
- Streamlined onboarding with the latest tech, QR code integration & customized marketing materials
- Access to leadership and branding support that grows your book of business, not just ours
🔹 You Bring:
- An active Florida 215 and/or 220 license
- Confidence in presenting coverage across multiple verticals
- Professionalism with a human touch—communication is your superpower
- Self-starting energy and a true team-player spirit
- Spanish/English bilingual skills? That’s a major plus in our diverse market
🔹 Why M&A?
We’re not a call center. We’re not a churn-and-burn agency. We are a people-first organization driven by our mission to provide peace of mind through protection, powered by strong leadership, creativity, and a commitment to quality.
South Florida-Based Flexible Opportunities Across the State
Apply Now by sending your resume to Yvi@mandainsurance.com and let’s talk about how M&A can amplify your career path.

West Coast Insurers is locally owned and located in both Crystal River and Inverness, Florida. We have been in Citrus County since 1947 offering auto, home, flood, and business insurance programs. We are currently seeking to hire full time positions with either a 440 or 220 license. You would be responsible for writing new business, servicing current customers, and multi-lining existing customers. This job also entails having good organizational, communication, and problem solving skills. Time management skills and the ability to multi-task with attention to detail in a fast paced environment while maintaining accuracy.

Join our team and work with mentors and experts statewide and in 32 other states. We pride ourselves in education and have 3 agent classes a week different levels and topics. Then connect with a mentor and take time in the field to learn like the old days.

Fearnow Insurance is a multi-line, independent insurance business that has been in operation for over 30 years. Our mission to our employees, customers, and carriers is to understand their needs and fulfill their expectations.

The commercial lines account manager markets and services commercial accounts for outside producers. This person must be able to communicate well with clients, underwriters, and the producers. Additionally, they must be detailed oriented and able to keep up in a fast-paced work environment. The ideal candidate is organized and highly motivated to service commercial accounts. This person must be a team player and have exceptional workplace etiquette. Experience is preferred, but we will train candidates who display exceptional character and a willingness to learn.

DUTIES
Set up new accounts in the Agency Management System (AMS 360)
Build Acord forms in AMS 360
Complete supplemental applications
Market new business
Follow up with brokers and carriers for quotes
Make proposals for producers to present to the clients
Bind policies by completing all paperwork for signature, attaching to AMS 360, and sending to carriers
Follow up on all policies, reviewing with AMS 360 and sending the policy with a cover letter to the client
Manage and market renewals
Service producer accounts for all endorsements, making changes in AMS 360 and on the carrier sites, following up to ensure completion and communicating with the client
Set up new accounts in AMS 360
Correspond with producers via phone and email
Make Safety & Drug Free Workplace Programs for implementation
Be able to pick out best solution for coverage & present details to Producer
Demonstrate a passion for serving others

Location: 11607 E Dr Martin Luther King Jr Blvd, Seffner FL, 33584

Position Type: Full-Time
License Required: Florida 4-40 Customer Representative License

About Us:
Survant Insurance Partners is a Florida-based property & casualty insurance agency committed to delivering peace of mind through personalized service, integrity, and innovation. We’re a growing agency looking for a dependable and detail-oriented 440 Licensed CSR to support our clients and help us grow with excellence.

Position Summary:
As a 440 Licensed Customer Service Representative, you’ll play a vital role in supporting our clients with policy servicing, answering questions, processing changes, and ensuring they have a smooth, positive experience.

Key Responsibilities:
Provide excellent service to personal lines clients by phone and email
Process endorsements, binders, ID cards, and renewals
Follow up on client documents and underwriter requirements
Assist with quoting and remarketing policies when necessary
Maintain accurate documentation in the agency management system
Support the Agent in Charge with daily servicing needs

Qualifications:
Active Florida 4-40 (Customer Representative) license required
Minimum 1 year of experience in a P&C agency setting preferred
Excellent verbal and written communication skills
Strong organizational and time-management skills
Comfort working with technology and agency systems

Bilingual (English/Spanish) is a plus but not required

Job Type: Full-time

Pay: $18.69 - $20.25 per hour

Expected hours: 40 per week

Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:
Day shift

Work Location: In person
Miami 33183

Come join the growing team at Morgan Insurance Services as an Insurance Customer Service Representative! 

Morgan Insurance Services, LLC., part of Morgan Auto Group with over 70 auto dealerships in the state of Florida, has two openings for experienced personal lines insurance customer service reps. in the Ocala area. Our office is located in the Honda of Ocala dealership. This is an in-person position to provide support to our licensed insurance agents.

We offer competitive compensation, company paid health insurance (employee portion) and life insurance, 401K and HSA company contributions, PTO, holidays and a GREAT team to work with. We offer a professional work environment, with job training and advancement opportunities.

Our ideal candidate is friendly with professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative. Experience working with personal lines insurance required.

Insurance Customer Service Representative Responsibilities:

1. Checks phone system voicemails multiple times per day, and disburses to team as needed
2. Checks agency management system text messages with customers multiple times per day, and disburses to team as needed
3. Checks e-fax inbox multiple times per day, and disburses to team as needed
4. Checks email info inbox multiple times per day, and disburses to team as needed
5. Checks and works incoming alerts to the agency management system
6. Answers all incoming calls to the service line, and transfers to agents as needed
7. Handles calls, emails and texts that pertain to client contact information, lienholder updates, billing, claims reporting, and general questions.
8. Processes returned mail
9. Calls customers who may have had a claim, to offer support
10. Reviews all carriers daily for updates regarding e-signatures and underwriting requirements, communicating with the insured as necessary to complete
11. Processes tasks that have been assigned by management/agents to the customer service representative, multiple times per day
12. Sends welcome letters to new customers
13. Sends follow-up emails and texts to existing customers at the 30, 60, and 90-day marks
14. Assists with renewals and rewrites as needed by the writing agent, to retain existing business
15. Sends birthday e-cards to customers
16. Solicits existing customers to cross-sell additional insurance products
17. Works on various special projects as needed for management
18. Follows communication procedures, guidelines, and policies
19. Other duties as assigned
20. In-person position

Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Proficient computer skills and ability to learn and navigate various software systems
Experience working as insurance customer support

20-44 licensed or willing to get certified within 60 days of employment
Bilingual (English-Spanish) a plus

If you are driven and desiring a stable and rewarding career path, then the Morgan Insurance Services team could be a great choice for you! It is a truly unique organization. 

Overview
* Location: Pensacola, FL
* Job Type: Full Time
* Hours of Operation:
Monday-Thursday: 8:30am - 5:30pm
Friday: 8:00am - 1:00pm
* License Preferred: 440
* Entry-level position with opportunities to grow within the agency

Responsibilities:
* Answer and direct phone calls, professionally
* Collect, review, and organize client intake forms and documents
* Scan, upload, and file paperwork
* Data entry into internal systems Maintain organized filing systems
* Follow up with clients on missing paperwork or signatures
* Maintain confidentiality of client information
* Provide general administrative support to licensed staff

Requirements:
* Associate Degree
* Organizational and multitasking skills
* Strong written and verbal communication skills
* Detail-oriented and dependable
* Friendly, professional demeanor
* Excellent time management

Benefits:
* Salary
* Paid time off
* Paid holidays
* 401K
* Health, dental, vision, and other benefits

Apply now! Send your resume to customerservice@flinsagency.com with the subject titled: “Pensacola Candidate”!

Overview:
* Location: Lakeland, FL
* Job Type: Full Time
* Hours of Operation:
Monday-Thursday: 8:30am - 5:30pm
Friday: 8:00am - 1:00pm
* License Required: 2-20 or 20-44

Responsibilities:
* Respond to client inquiries via phone, email, and in person regarding policies
* Process policy changes, endorsements, and renewals
* Provide accurate information about coverage, deductibles, limits, and billing
* Assist with quoting and binding policies under supervision of senior agents
* Follow up on outstanding documents or policy actions
* Maintain accurate client records in our agency management system
* Educate clients on policy options and answer insurance-related questions
* Ensure timely resolution of service issues with a focus on customer satisfaction
* Communicate with insurance carriers to resolve billing or coverage concerns
* Support agency goals and compliance requirements

Requirements:
* Active Florida 2-20 or 20-44 Insurance License
* Strong knowledge of insurance products
* Customer service and communication skills
* Comfortable using agency management systems and Microsoft Office Suite
* Detail-oriented, organized, and dependable
* Ability to work independently and as part of a team
* Excellent time management

Benefits:
* Salary
* Paid time off
* Paid holidays
* 401K
* Health, dental, vision, and other benefits

Apply now! Send your resume to customerservice@flinsagency.com with the subject titled: “Lakeland Candidate”!

Position Overview: We are seeking a highly motivated and professional to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and actively promoting our products and services. Fluency in both English and Spanish is essential for effective communication with our diverse customer base.
Key Responsibilities:
Handle incoming calls from customers promptly and professionally.
Initiate outbound calls to follow up on inquiries, resolve issues, or promote products and services.
Identify customer concerns and resolve them effectively to ensure a positive experience.
Utilize problem-solving skills and product knowledge to address inquiries and complaints.
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ensuring accuracy and quality in interactions.
Engage with customers to understand their needs and preferences, offering personalized solutions and recommendations to meet individual requirements.
Actively promote our products and services during customer interactions, utilizing upselling and cross-selling techniques to maximize sales opportunities.
Maintain accurate records of customer interactions, including details of inquiries, resolutions, and follow-up actions.
Collaborate with team members and other departments to address complex customer issues or escalate unresolved issues as necessary.
Adhere to company policies and procedures, including compliance with regulatory requirements and data protection guidelines.




Attend necessary sales and customer service training sessions.
Execute local store marketing initiatives and other marketing efforts.
Represent the company in all business-related activities.
Perform other duties as assigned.
Qualifications:
Bilingual proficiency in English and Spanish is mandatory.
High school diploma or equivalent required.
Basic proficiency in computer usage, including familiarity with CRM systems and Microsoft Office applications.
Previous experience in a call center or customer service role is preferred.
Experience in sales or telemarketing is a plus.
Excellent verbal and written communication skills, with the ability to articulate solutions clearly and concisely.
Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
Strong organizational and time management skills to handle multiple tasks efficiently.
Professional, energetic, and able to thrive in a fast-paced environment and adapt to changing priorities.
1-year customer service experience preferred, preferably in an insurance-related field with a 2-20 license.
Reliable transportation is required.

We are growing and are in search of customer service-oriented professionals to join our team!

The Customer Experience Coordinator (“CEC”) is responsible for assisting policy owners and agents telephonically, on-line and through written correspondence. The CEC resolves internal and external customer issues and works to preserve customer service standards for our organization.

Who are we?
We are a growing Florida based firm, with our home office located in St. Petersburg, FL, that prides itself in handling Homeowners Property and Casualty claims from first notice of loss through claim resolution for our clients. We specialize in servicing Insurance carriers that insure both Mobile Home and Homeowners policies. We are a family-based organization where your voice can be heard, and you will not get “lost in the crowd”. It is our mission to provide a reliable and timely claims experience for our customers, with a corporate culture that supports personal growth and development opportunities for all employees.

Storm King Claims is part of the Jerger family of companies that also includes American Traditions Insurance Company, TJ Jerger MGA and West Point Insurance Services.

Why work with us?
We are a family-oriented organization committed to providing competitive compensation and benefit packages to our employees including:

This is a full-time hourly/Non-exempt position with a pay range of $20-25 per hour based on experience.
Medical, Dental, and Vision benefits starting day 1 of employment
401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
Generous PTO and paid holiday schedule
1 day paid volunteer time off per year
Onsite workout facility
Casual dress code (work appropriate)
7.5 hour work days...37.5 hour work week!

What will you be doing?
Act as primary service contact and first notice of loss liaison for customers and agents
Respond to the service needs of policy owners, general agents, producers, field personnel and home office employees.
Provide technical guidance, information and procedural advice on a variety of customer service issues, requiring knowledge of products and services
Respond to telephonic, email, and written correspondence
Process assigned policy level transactions within level of authority
Conduct research when needed to complete service requests
Handle all service requests within department service standards
Assist with preparation of service reports as requested
Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
Identify, recommend, and implement customer conservation approaches to enhance policy retention

The Ideal Candidate will possess:
One-year experience in Customer Service. Two (2) years of experience (preferred)
Excellent oral and written communication skill – Bi-lingual Spanish (preferred)
High School Diploma or equivalent is required; Associate's Degree (preferred)
4-40 Customer Service Representative Licensure a plus; must be willing and able to ascertain licensure within 6 months.
Proficiency with Microsoft Office products.
Results driven with strong problem solving and analytical skills.
Ability to efficiently navigate through systems and websites to maximize time with callers.
Ability to work in a fast-paced environment and manage changing priorities effectively.
Ability to work within a call center scheduled environment – Overtime may be required

Additional info:
• Our offices are located in Pinellas Park, FL. At this time we are not considering remote applicants.
• Typical Office hours are 8:30-5:00pm Monday-Friday

Physical requirements:
This position is in an office environment and would require:
Must be able to remain in a stationary position for 50%- 75% of the time
This person in this role needs to occasionally move about inside the building to access office machinery and support team members
Constantly operates a computer and other office machinery such as a copy machine, phone/headset, and key board.

To apply:
https://recruiting.paylocity.com/recruiting/jobs/Apply/3239702/West-Point-Underwriters/Customer-Experience-Coordinator-Spanish-Speaking-preferred?source=Central%20Insurance%20School

Position Overview: We are seeking a highly motivated and professional Bilingual Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and actively promoting our products and services. Fluency in both English and Spanish is essential for effective communication with our diverse customer base.
Key Responsibilities:
Handle incoming calls from customers promptly and professionally.
Initiate outbound calls to follow up on inquiries, resolve issues, or promote products and services.
Identify customer concerns and resolve them effectively to ensure a positive experience.
Utilize problem-solving skills and product knowledge to address inquiries and complaints.
Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ensuring accuracy and quality in interactions.
Engage with customers to understand their needs and preferences, offering personalized solutions and recommendations to meet individual requirements.
Actively promote our products and services during customer interactions, utilizing upselling and cross-selling techniques to maximize sales opportunities.
Maintain accurate records of customer interactions, including details of inquiries, resolutions, and follow-up actions.
Collaborate with team members and other departments to address complex customer issues or escalate unresolved issues as necessary.
Adhere to company policies and procedures, including compliance with regulatory requirements and data protection guidelines.




Attend necessary sales and customer service training sessions.
Execute local store marketing initiatives and other marketing efforts.
Represent the company in all business-related activities.
Perform other duties as assigned.
Qualifications:
Bilingual proficiency in English and Spanish is mandatory.
High school diploma or equivalent required.
Basic proficiency in computer usage, including familiarity with CRM systems and Microsoft Office applications.
Previous experience in a call center or customer service role is preferred.
Experience in sales or telemarketing is a plus.
Excellent verbal and written communication skills, with the ability to articulate solutions clearly and concisely.
Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
Strong organizational and time management skills to handle multiple tasks efficiently.
Professional, energetic, and able to thrive in a fast-paced environment and adapt to changing priorities.
1-year customer service experience preferred, preferably in an insurance-related field with a 2-20 license.
Reliable transportation is required.